Who can directly access your surgery-held electronic GP medical record, if needed and if appropriate?
-
All our GPs/Locum GPs and trainee doctors
-
All our Practice Nurses and Nurse Practitioners
-
All our Community (District) Nurses and Community Matron
-
All our Midwives
-
All our Admin team and Receptionists
-
All our Phlebotomists/Health Care Assistants
-
Our visiting Psychologists and Mental Health Practitioners
-
Our visiting Counsellors
-
Kernow Carer’s Service
-
Our visiting Dieticians
-
Our visiting Medicines Management support staff (CCG Staff)
-
Our visiting specialist nurses (palliative care, discharge liaison nurse)
-
Practice Manager & Management Team
-
Our Secretaries
-
Our Community ICT administrator (CCG)
-
Support staff from EMIS/Docman PCTI (responsible for our GP software and document management systems)
-
On a temporary basis, our medical students
Who cannot access your surgery-held electronic GP medical record without your explicit consent?
Anyone else, in particular:
-
The Department of Health
-
NHS England
-
NHS Digital
-
Medical Researchers, Pharmaceutical Companies, Journalists
​
Telephone Calls
-
Phone calls to and from the practice may be recorded for training and monitoring purposes.
-
Recorded calls are classed as data and will be encrypted and stored on a secure server located in the Practice.
-
Access to recorded calls is limited to a nominated data controller.
-
Recorded calls will not be shared with a third party without specific consent.
-
Parties to a call may request access to recorded calls under a subject access request.