Who can directly access your surgery-held electronic GP medical record, if needed and if appropriate?
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All our GPs/Locum GPs and trainee doctors
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All our Practice Nurses and Nurse Practitioners
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All our Community (District) Nurses and Community Matron
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All our Midwives
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All our Admin team and Receptionists
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All our Phlebotomists/Health Care Assistants
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Our visiting Psychologists and Mental Health Practitioners
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Our visiting Counsellors
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Kernow Carer’s Service
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Our visiting Dieticians
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Our visiting Medicines Management support staff (CCG Staff)
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Our visiting specialist nurses (palliative care, discharge liaison nurse)
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Practice Manager & Management Team
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Our Secretaries
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Our Community ICT administrator (CCG)
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Support staff from EMIS/Docman PCTI (responsible for our GP software and document management systems)
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On a temporary basis, our medical students
Who cannot access your surgery-held electronic GP medical record without your explicit consent?
Anyone else, in particular:
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The Department of Health
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NHS England
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NHS Digital
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Medical Researchers, Pharmaceutical Companies, Journalists
Telephone Calls
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Phone calls to and from the practice may be recorded for training and monitoring purposes.
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Recorded calls are classed as data and will be encrypted and stored on a secure server located in the Practice.
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Access to recorded calls is limited to a nominated data controller.
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Recorded calls will not be shared with a third party without specific consent.
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Parties to a call may request access to recorded calls under a subject access request.