Note that we are unable to accept repeat medication requests over the telephone

How do I re-order my repeat medication?

Please note:  at least 48 hours’ notice (two full working days) is needed to have your prescription ready for collection. Please help us by ordering as early as possible.

You can request your repeat medication in any of the following ways:

  • Through your pharmacist.  Most pharmacies offer the service where patients can order their next supply of repeat medication in the pharmacy when they collect their current supply, saving them an unnecessary trip to the surgery. 

  • On the internet via our Patient Access service.  This is the easiest and safest way to order your repeat medication directly from us.  Patient Access is also available as an App for your iPhone or Android device.

  • In person.  On paper, preferably by using the tear-off slip on the right side of the prescription indicating clearly the items you require (there is a post box for prescription requests by the door as you enter the Health Centre). If the Surgery is closed you can post the slip through the letterbox at the surgery and this will be dealt with on the next working day.

  • By post. Post the completed counterfoil to us with a stamped, self- addressed envelope should you require the prescription to be posted back to you.

Electronic Prescription Service
At this practice we use Electronic Prescription Service (EPS) to send your prescription directly to your nominated pharmacy.  EPS massively reduces the number of paper prescriptions and avoids any danger of prescriptions being misplaced.  If you have not nominated a pharmacy please do so and do not forget to tell us if you wish to change your nominated pharmacy.  You can change your nomination at any time.

Prescription Charges - check here to see if you are eligible for free prescriptions

Prepayment Certificate - If you know you'll have to pay for a lot of NHS prescriptions, it may be cheaper to buy a prescription prepayment certificate (PPC)

Trevaylor Road


Cornwall  TR11 2LH

01326 210 090

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